Once you have purchased your CV we will make contact with you to arrange a FREE ten minute consultation where we can gather some education and employment history. We will make contact within three days and you will receive your CV within 5 days of purchase via email. You then have 28 days to request any amendments before receiving your final copy via email and on a pen drive via recorded delivery as a back up. (Should you wish to opt in for the back up service) We will then delete your CV link from our records to keep your information safe. You can request a full refund which will be honoured if we haven’t started writing your CV. Due to the service being bespoke we will work with you to amend your CV until it meets your needs within the allocated 28 days. If you need further support after this point and during the 28 days we offer FREE Q&A sessions where you can gain insight in what is happening in the job market, receive interview support and help with planning and research.